Auction Terms & Conditions American Jewelry & Coin Auction LLC Terms & Conditions - All Rights Reserved
Final sales prices are determined through Public Auction, with competitive Online Bidding. Because we do not set the final sales prices - ALL SALES ARE FINAL except for the guarantees explicitly outlined below.
METALS: Gold & Sterling Silver are guaranteed 100% genuine.
DIAMONDS: All diamonds are 100% guaranteed for authenticity. Diamonds are tested on electronic Presidium Gem Testers and are guaranteed to be genuine. Opinions of size, color, clarity, cut and cutting style can vary greatly among experts and are not warrantied.
COLORED STONES: Gemstones listed as "Genuine" or "Natural" are tested by Presidium Gem Testers and are guaranteed to have the chemical properties of a genuine gemstone. All colored gemstones are considered to have had treatments common in the marketplace such as heat, diffusion, lead glass and flux additives. 99.99% of all colored gemstones on the marketplace have had treatment. Colored gemstones without "Genuine" designation are untested and are considered to be synthetic, man-made or unknown in regards to the original origin of the stone. These stones cannot be warrantied and should be purchased for their aesthetic value.
WATCHES: All time pieces sold by AJCA LLC are pre-owned and guaranteed authentic. Watches are verified by professional watch makers by serial number and cross referencing the movement of the watch. We guarantee the movement of the watch, as that is all we can honestly warranty. We DO NOT warranty bands, bezels, crowns, dials, crystals or any other parts making up a watch that could be after market. Simply put, pre-owned watches, much like a car can have a wide variety of aftermarket parts. If a pre-owned Lexus gets new tires, is it still a Lexus? The same is true for watches.
COINS & CURRENCY: AJCA LLC guarantees the authenticity of coins and currency. AJCA LLC makes no warranty as to the condition of coins or currency. Coin grading varies greatly based on the experience of grading standards of the individual or grading company, it should be used as a guideline. AJCA LLC does not warranty any basis of grades.
APPRAISALS & OPINIONS OF VALUE: All values including appraisal prices and auction estimates are to be used as guidance and are not guaranteed by the auction company or the appraisal company. No appraisal or auction estimate should be used as a suggestion of resell value. Opinions of value and quality of stones can vary greatly among "experts" based on current market conditions, availability in the market place, geographical location, gemological equipment types, method of grading and the evaluator's training. Such variances do not constitute any error on either evaluator. AJCA LLC does not warranty any opinion of value, or grading evaluation.
As is customary in the jewelry business, when items are manufactured and are so similar in makeup that there is no difference in weight or appearance, a certificate may be duplicated for each piece that is manufactured and evaluated by the appraiser. There are several items in this auction that are brand new, manufactured items, and this process would be similar to the processes used by major chain jewelry stores that have several of a single item.
Photography: All items are photographed used a 10x high powered macro lens. Items are placed in a professional lighting studio box to enhance the lighting and represent natural lighting from the outdoors.
It is important to note that items will appear in photos as if you are viewing them under a 10x loupe, and can look different (generally better) to the naked eye. Items are NOT edited or altered at all. Manufactured goods may be examined and appraised by the appraisal company in groups, with reports being issued reflecting their findings and views that are the same. Photographs used for the purpose of appraisals or auction listing may be used multiple times when an item is manufactured to have no noticeable difference.
PURCHASE TERMS: 15% buyer's premium will apply to all purchase's, 3% credit card processing fee to all invoices paid by credit card. Please note that the credit card that you place on file is the credit card that will be billed, and the address you provide is the shipping address where your items will be shipped to. The auction software uses a credit card verification system that validates credit cards and matching addresses, so ship to addresses cannot be changed. Kentucky residents subject to 6% sales tax. This is an "All Sales Final" auction event, and items are not subject to return or exchanges. If the auction company, at their sole discretion agrees that a return of a product is in the best interest of both parties it is agreed that under no circumastances will fees associated with the auction including; buyers premium, shipping and processing fees be refunded. All auctions in the United States are considered to with reserve unless they are advertised as absolute, this auction is not absolute, and some pieces may be sold with reserve. The auction company reserves the right to bid on behalf of the reserve price. AJCA LLC. uses a third-party software for online auctions. The auction company nor the software provider will be responsible for any interruption in service, errors, caused by any means including power failures or website outages. This auction is conducted electronically and relies on hardware and software that may malfunction without warning. The Auctioneer, in its sole discretion, may void a sale, suspend bidding and re-sell any item/lots that were affected by any malfunction. The decision of the Auctioneer is final as is the case in a live auction.
IMPORTANT NOTE: When you register for your account you are assigned a unique username and password. You are responsible for bids made on your account. An online bid is a legally binding contract. If you feel your account has been compromised, it is your responsibility to contact AJCA LLC immediately to suspend your account. Final bids made from your account ARE NOT SUBJECT TO CANCELATION.
NOTICE: For bidders who are new to our website and are unknown to our company, we will likely ask you for more information to verify your identity for purchases exceeding $1,000. In the event that we cannot verify your shipping address with your identity, we will require wire transfer.
PREMIER GEM LAB (PGL) Terms & Conditions
PREMIER ULTIMATE CARE PLAN by Premier Gem Laboratory (PGL): PGL is an affiliate, and works with American Jewelry & Coin Auction to provide services such as appraisals, sizing, repair, refinishing, polishing and other jewelry related services.
Premier Ultimate Care Plan: The Plan coverage includes the following services, subject to the other terms and conditions of the Plan: Hard copy personalized appraisal, ring sizing, refinishing and polishing, rhodium plating white gold, earring repair, chain soldering, resetting main diamonds and gemstones. Please note, and be aware that this plan is NOT AN INSURANCE POLICY, nor is it a continual service agreement.
The warranty offered explicitly pertains to work completed after the plan is purchased, by us, including main gemstone prong tightening and soldiering of sized items. Absolutely no stone replacement is being offered under any circumstances. Should the prong fail, it is 100% the purchasers responsibility to secure the stone for repair. All Repairs shall be completed by PGL or by such other repair center affiliated with us. Parts may be replaced with others, including non-original manufacturer's parts, of like kind and quality. This plan does not extend to damage due to causes beyond our control. No alterations or any custom work may be performed by any party, other than at the direction of PGL.
Appraisals or Retail Replacement Estimates Purchase of the Premier Ultimate Care Plan entitles the purchaser to a single hard copy appraisal/retail replacement estimate to be mailed to the buyer; a.) accompanying the product or b.) within 30 days of purchase. The purchaser must notify PGL of the correct name and address for which may, (within 48 hours) of purchase request a name change to the appraisal.
Retail replacement values, sizes and pertinent information have already been determined by inspection prior to the sale of the item and are not subject to changes. In acceptance of the report the buyer understands that the report itself is in no way a warranty of any sort. Reports are completed by individuals with vast experience, and training in the jewelry field, but are gemological opinion, and do not state a fact. Diamond and gemstone grading is not considered a science of any form, but an opinion which can vary depending on the grader's equipment, lighting conditions, grading techniques and amount of experience in the trade. The document is for estimating retail value in order to obtain proper insurance coverages. Retail values are in no way a guarantee. PGL is a subsidiary, working with American Jewelry & Coin Auction LLC. PGL nor American Jewelry & Coin Auction LLC. it's members, employees, partners and affiliates are responsible for any differences that could occur by evaluation by certain standards used other than the issuer (PGL), or any other gemological laboratories.
WHOLE AGREEMENT: Acceptance of these terms constitute a whole and legally binding agreement between the bidder and the auction company. Note that acceptance of these terms is a requirement to bid in this auction, and that any bidder who chooses not to abide by these terms and conditions are disallowed from bidding. As a condition of your approval to bid in this auction, it is mutually agreed that all disputes that could arise will be tried in Whitley County Kentucky. As acceptance of these terms and conditions all bidders agree that items are sold AS-IS and are not subject to a credit card dispute. If you have any questions regarding these terms, please do not bid in this auction. Kentucky Principal Auctioneer, Adam Hill .
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